Privacy Policy

1. Information We Collect

We collect information necessary to provide marketplace services, improve user experience, maintain platform security, and comply with legal obligations.

• Name and account profile information.
• Email address and phone number.
• Profile photos and listing images.
• Billing and transaction information.
• Messages exchanged through BartaBase.
• Device information and browser details.
• IP address and approximate location data.
• Login history and security event logs.

2. Account Registration

To create an account, users may provide personal information directly or use supported authentication providers such as Google or Facebook.

When signing in through third-party providers, we may receive your name, email address, profile image, and other information you authorize the provider to share.

3. How We Use Your Information

• Create and manage user accounts.
• Verify email addresses and phone numbers.
• Facilitate buying, selling, exchanging, and donating.
• Provide customer support.
• Process transactions and offers.
• Improve marketplace performance.
• Detect fraud and suspicious activity.
• Send service-related notifications.
• Comply with legal obligations.

4. Marketplace Communications

Messages exchanged between buyers, sellers, donors, and interested users may be stored to facilitate transactions, investigate disputes, improve customer support, and enhance platform safety.

5. Seller Information

Seller profiles may contain publicly visible information such as:

• Business name.
• Store profile details.
• Ratings and reviews.
• Listings and product information.
• Public contact details chosen by the seller.

6. Transaction Information

We may collect and store information relating to purchases, exchanges, donations, offers, order fulfillment, and logistics coordination.

7. Security Monitoring

To protect users and the marketplace, BartaBase may monitor:

• Login activity.
• Device history.
• IP addresses.
• Geographic login patterns.
• Failed authentication attempts.
• Suspicious account behavior.

8. Cookies & Similar Technologies

We use cookies, local storage, and similar technologies to remember user preferences, maintain sessions, improve performance, and enhance security.

9. Email, SMS & Notifications

BartaBase may send:

• Email verification messages.
• Password reset requests.
• Login alerts.
• Order updates.
• Offer notifications.
• Marketplace announcements.
• Security notifications.

10. Data Sharing

We do not sell personal information.

Information may be shared with trusted service providers, payment partners, logistics partners, legal authorities, or other parties when required by law or necessary to provide services.

11. Donations & Exchanges

Information relating to donation requests, item exchanges, and free-item claims may be shared with participating users to facilitate completion of those activities.

12. Data Security

We implement reasonable safeguards including account verification, authentication controls, encrypted communications where applicable, and monitoring systems designed to protect user information.

13. Retention of Information

We retain information only as long as necessary for business, operational, legal, security, and regulatory purposes.

14. Your Rights

• Access your information.
• Update inaccurate information.
• Request deletion where legally permissible.
• Manage communication preferences.
• Request clarification about how data is used.

15. Third-Party Services

BartaBase may contain links to third-party websites, logistics providers, payment processors, and social authentication services. Their privacy practices are governed by their own policies.

16. Children's Privacy

BartaBase is not intended for children under the age required by applicable law. We do not knowingly collect personal information from minors without appropriate authorization.

17. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance of the revised policy.

18. Contact Us

Questions regarding this Privacy Policy may be directed through our Contact Us page or by emailing our support team.